MGI ANZ Customer Experience Centre
Empower. Validate. Optimise.
The MGI ANZ Customer Experience Centre (CEC) is a dedicated technology hub designed to empower researchers and applied users across Australia and New Zealand with access to MGI’s advanced life science technologies, automation and integrated solutions.
Located in QIMR Berghofer Medical Research Institute in Brisbane, the CEC provides hands-on access and technical collaboration to support local evaluation and validation of MGI technologies.
Our Principles
We do not operate as a commercial testing or service laboratory
Priority on technology demonstration and evaluation
We do not compete with our users’ research, diagnostic or commercial services
Focus on application feasibility assessment & workflow optimisation
We enable technology adoption, capability building and workflow confidence
Training, education and knowledge transfer
Our Technology
The ANZ CEC offers early, hands-on access to MGI’s latest and most advanced platforms, including newly announced technologies and those not yet widely available in the region. It provides a local environment for technology validation and readiness, helping users make informed adoption decisions across both research and applied markets. The latest platforms available now at the CEC include:
MultiOmics
- DNBelab-TaiM Single Cell Droplet Generator
- Stereo-seq OMNI Transcriptomics FFPE
- Stereo-seq v1.3 FF
- Yellow R Single Cell Automation
- PMIF-20 VisiOmics
- And more advanced platforms
Our Users
Research & Discovery
Supporting academic and translational researchers with:
- Hands-on access to sequencing, automation and multi-omics platforms
- Workflow evaluation for new or evolving research applications
- Support for grant-funded, collaborative and exploratory projects
- Training and technical discussions tailored to research needs
- Genomics and transcriptomics research
- Systems biology and discovery science
- Spatial biology and tissue-level analysis
- Method development and pilot studies
Clinical Pathology & Applied Testing
Enabling laboratories through:
- Evaluation of sequencing and automation workflows prior to in-house adoption
- Understanding system scalability, reproducibility and third-party platform integration
- Training aligned to regulated and quality-driven laboratory environments
MGI FastTrack
MGI FastTrack Laboratory Solution: Developing turnkey solutions for production laboratories
- SOP development and verification for clinical and other production testing needs
- Development and delivery of fully automated workflows with documented SOPs
- Incorporates MGI & Third party platforms
- Full sample to data analysis workflows
Agriculture & Environment
Supporting industrial and biodiversity studies in:
- Agricultural genomics and breeding programs
- Plant, animal and microbial research
- Environmental and biodiversity studies
- Applied industrial and food biotechnology
Our Team
Expert Design
The local CEC team works closely with MGI global R&D to support experimental design and end-to-end workflow planning, from concept to execution.
Platform Optimisation
The CEC focuses on fine-tuning system configuration and workflow parameters to ensure reliable, reproducible performance prior to in-house implementation.
Troubleshooting
The CEC provides practical support and validates performance to keep projects moving and ensure data stays reliable.
Training & Support
Training and technical support are tailored to specific research, clinical, agricultural or industrial use cases, delivered by specialists who know the platforms inside out.
Get in Touch
If you would like to explore new ways to engage with the CEC—including platform demonstrations, training, or technical discussions—please complete the form below or contact our Brisbane-based team directly.
Level 6, CBCRC, QIMR Berghofer Medical Research Institute
300 Herston Road, Herston, 4006
Queensland, Australia
Phone: (+61) 73362 0475
